Should Cost be Driving Business Decisions?

While cost of software is important, it isn't the only factor to consider when buying dental practice management software.

Here are some common daily inefficiencies that could be costing you money and contributing to the ever elusive leaky bucket.

The patient doesn't fill out the form before they come to the office. 20 mins impact clinical and the patient has to reschedule because their case is too complicated. Two of these a month easily can be = $500 - $1,000 in lost production and labor. That's not including any losses if they don't show up after they've been rescheduled.

Should cost be driving your business decisions?

Often it's significantly more costly to maintain the status quo; think about it in terms of labor costs.

Rejected Claims and duel submission through payor or by mail:

10- 20 hrs a week x $15hr = $150 - $300 (this estimate is on the lower end because billers typically get paid more than front office staff and it doesn't account for the impact of collecting 50 days out, post-re-submission. Additionally, multiple claims creations or logins within the clearing house and the attachment vendor cause workflow integrity issues)

Front office is still calling patients for upcoming appointments:

Labor cost: $15/hr x 2hrs a week (at least) x 4 weeks = $600 a month. This time is better spent on care driven revenue discovery.

The patient submits an appointment request and it takes 3-4 tries (labor costs) to get ahold of them. Assuming there's a connection before front office staff forgets to follow-up.

That's just a few of them, your practice management software is the oxygen of your business. Any one of those scenarios far outweighs the cost of any dental practice management software.

In a age where technology can significantly impact our bottomline and introduce efficiencies in the office, auditing our time and processes is critical to growth. Contact our accounts team for more information.